TROYBILT MODEL 12AV835Q711 Lawn mower
by WILLIAM
(SPRINGFIELD,MO)
BOUGHT THIS MOWER 5/31/06
5/23/08-- SELF PROPELLED "TRANSMISSION" QUIT WORKING, HAD IT REPAIRED AT AUTHORIZED SERVICE CENTER.
6/20/09-- SAME PROBLEM,REPAIRED AT AUTHORIZED SERVICE CENTER
4/20/10--GUESS WHAT, SAME PROBLEM--RESPONSE FROM TROYBILT CUSTOMER SERVICE"THEY WILL CALL SERVICE CENTER AND SEE WHAT THE PROBLEM IS" I HAD TO ASK THE CSR IF HE WANTED MY NAME AND NUMBER, DIDN'T SEEM LIKE HE WAS TOO WORRIED ABOUT MY CONCERNS.
3 "TRANSMISSIONS" IN 4 YEARS SEEMS LIKE A DESIGN PROBLEM.
I AM CURIOUS IF TROYBILT WILL CONTACT ME WITH ANY KIND OF FEEDBACK.